30 Day Money Back Guarantee

• Call our office at 866-354-5529 Monday thru Friday between 8:00 AM and 4:00 PM EST for RA number.


• For "30 Day Money Back Guaranty" returns the product/s must be returned in new, resalable condition including original retail packaging, literature, and original peripherals and accessories such as batteries, remotes, cables and connectors etc.


• Equipment being returned for warranty return or replacement must also include all original included peripherals and accessories. Some equipment such as DVR's, cameras, power products, and electronics may need to be sent by you directly to manufacturer and are not warrantied by First Stop Sceurity. Call for more information.


• Carefully repackage and double-box the merchandise with the RMA number clearly displayed on the outside package.


• Shipping expenses are the responsibility of the customer

For all "30 Day Money Back Guaranty" returns, once product/s are received, inspected, and found to meet requirements for resale, we will issue credit to your charge account. You may elect to receive store credit towards another purchase or to simply receive a refund.